AUTOMATED TECHNOLOGY
Reduce manual revenue cycle tasks with automated payment technology
Claim Auto-Reconciliation
Fewer Calls to Patients for Bill Follow Up
Automated Payment Plan Setup
Fewer Manual Appointment Reminders
Automated Credit Card Update Notifications
Fewer Transactions at Time of Appointment
CUSTOMIZED COMMUNICATIONS
Leverage customized communications which meet patients where they are
Communications Based on Patient Engagement
Based on patient engagement, stage in payment lifecycle, and by bill type
End-to End Payment Communications
Pre-service balances and copays through post-service balances and late payments
Communications Based on Practice Type
Campaigns tailored for each practice type, ensuring the highest patient engagement
Appointment Reminder Communications
Messages sent ahead of appointments, reducing expensive no-shows
EFFORTLESS PAYMENT EXPERIENCE
Patients pay faster when there are fewer hurdles to making a payment
No portals, login, passwords, or account creation necessary to pay
Communication to patients on digital devices where they look 96X per day
Clear readable bills with actionable payment options including self-service payment plan setup
No more waiting until paper bills arrive or misplacing billing documents
Confidence in secure payments with modern interface and provider organization branding
FLEXIBLE PAYMENT OPTIONS
Flexible payment options get you paid on day 2 — from one-time payments to multiple bill management tools
Data Security
Rivia Health's technology is HIPAA Compliant and maintains the highest security standards to protect providers and patients.
CURRENT CASE STUDY RESULTS
TrustCare Health Saves 389 Hours of Monthly Operational Costs with Rivia Health
Time saved from crafting and sending batched patient messages manually, fielding inbound calls regarding payments, placing outbound calls regarding payments, collecting payments over the phone, and setting up payment plans.
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Reduced bad debt by 38%
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Decreased payment plan setup and maintenance by 80%
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Reduced the number of days in Accounts receivable by 33%
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Reduced the number of bills being sent to collections by 33%
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Increased overall patient payments by 45%
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PATIENT SATISFACTION
Satisfied patients give the Rivia Health payment platform 5-star reviews, saying that it’s “the best way to pay medical bills” and “the only way I’m ever paying medical bills again!”
